FREQUENTLY ASKED QUESTIONS
Good questions. Clear answers.
A little help for your everyday routine.
Products & ingredients
Where can I find ingredients and allergens?
Visit our Ingredients & Allergens page for the roster and product-specific guidance. Check your current package label and contact us before ordering if a detail is unclear.
How do I use my product?
Follow the directions on your product label. Serving sizes and preparation can differ between products.
Purchases & subscriptions
Can I buy without subscribing?
Where both options are offered, choose One-time purchase on the product page. Review your purchase type before adding to your bag.
How do I manage a subscription?
Use your subscription account to review the options available for your plan. Check any change deadlines before your next renewal.
Orders & delivery
Where is my order?
Use the tracking link in your shipping confirmation email. If you need help, contact us with your order number.
How long does standard U.S. delivery take?
Allow an estimated 4–9 business days, including processing and shipping. Delays can occur. Visit Shipping & Returns for details.
What are your shipping and return terms?
Review the published shipping and refund policies for current terms. Contact us before ordering if you need clarification.